Guided Selling

Differentiate

Building a better experience is no longer a "nice-to-have"; it is essential to converting shoppers into buyers. Empowering customers to choose the right product for them by providing better, more relevant choices, as well as educating them through rich product information and unbiased third- party feedback is critical.

Through Intelligent Cross-Sell™, resellers and retailers can create their own business rules for cross-selling, up-selling, and add-ons to increase order sizes by providing more relevant product suggestions to their customers.

With the use of our comprehensive Product Selectors for memory, ink, toner, batteries, and power, customers can quickly and easily locate compatible products for the devices they own, and as a result, increase customer satisfaction and reduce product returns. Our multi-manufacturer Product Selectors with easy-to-use interfaces enable resellers and retailers to sell more accessories and consumables on their e-commerce sites.

Product Finders are hosted, interactive guided search solutions that help consumers find and purchase products based on their specific needs and preferences. With an easy-to-use interface, each Product Finder takes consumers through a series of common questions and product characteristics, explaining the value and meaning of each product feature. Integrated Buying Guides and side-by-side comparisons assist consumers with comprehensive information to help them make informed buying decisions.