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Intelligent Cross-Sell

Automate and optimize cross-selling and upselling

Recommending the right cross-sells and upsells is critical to increasing order sizes and enhancing the customer experience, but even the largest online businesses lack the resources to be anywhere near complete, current, and compelling with their recommendations.

CNET Content Solutions addresses this challenge with Intelligent Cross-Sell Autopilot, a fully automated recommender for cross-sells and upsells. Plug Autopilot into your Web site and get recommendations based on your user's behavior (for example, people who did this also did that), merchandising rules, and automatic checking for compatibility. Autopilot also can explain recommendations (for example, a notebook-computer upsell might add "Faster processor, larger hard drive, and Bluetooth for only $50 more").

For sites with merchants who wish to get hands-on, Intelligent Cross-Sell Dashboard is an add-on to Autopilot that allows point-and-click control of targeting. Customize targeting rules for your business initiatives, then analyze performance to see and act on what works.

Features

Automated cross-sell and upsell management
Eliminate spreadsheets and low-level grunt work as new products automatically find their best recommendations.

Multiple intelligences
Leverage the collective intelligence of your users' behavior, the business knowledge of merchant rules, and the ability to explain recommendations to your customers.

Compatibility checking
Leverage the compatibility data and other attributes of our DataSource database of more than 5 million technology and consumer electronics products.

Measurability and reporting
Measure recommendations' revenue impact. With Dashboard, right-click from a reporting result directly to the targeting that drove that result, so you can understand what is working and change what is not.

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