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Synchronize and control the sales cycle

ChannelOnline is a sales-cycle automation solution designed to empower resellers to maximize margins, increase revenues, and increase customer satisfaction. ChannelOnline provides a fast, resourceful, and effective web-based service that automates key business processes and transactions, giving resellers total management control over the complete sales cycle.

Focused on enabling IT and CE product resellers and solution providers, the platform enables the creation of quotes and proposals, conversion to sales orders, and allows for product procurement and customer e-commerce from a single interface.

ChannelOnline is unique in offering dynamic employee, customer, and supplier management, comprehensive product content and pricing, and integration with leading distributors, carriers, and third-party service providers.

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* Only available to customers in North America.

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Catalog and product management
Customer management
Quoting management
E-commerce store
Report generation
Autotask integration service
Back-office integration
Contract and configuration imports
Personal "MyChannel" dashboard
QuickBooks Connector
ConnectWise integration service
Administrative management
Purchase order management
Additional public and private stores
Assisted look and feel "skinning" of stores
Shopping engine export
Authorization workflow on store/CPAS (company purchase approval system)
Custom supplier integration
XML connectivity and support
Store "punchout" to end customer procurement systems
Custom domain name option
Automated XML order notification

Increase margins and revenues
Save time on small orders and empower sales reps to focus on larger deals and customers.

Improve customer service
Self-service capabilities empower customers to find products and manage order status.

Enhance productivity
Submit purchase orders from the same interface you use for your quoting, sales, and sourcing activities.

Built-in supplier connections
Direct access to major IT and CE product distributors.

Online access wherever you are.